Does VaVaVoom Assist help with online reviews? #

Yes! It automates review requests via SMS and email and integrates with Google My Business to boost credibility.

Can I respond to social media messages inside VaVaVom Assist? #

Yes! The Unified Inbox lets you manage messages from SMS, email, Facebook Messenger, and Instagram DMs in one place.

Does VaVaVoom Assist offer live chat support for websites? #

Yes! The live chat widget allows real-time customer support, and conversations are logged in your CRM.

Can I set up loyalty or referral programs? #

Yes! Use automation to reward loyal customers and encourage referrals through personalised offers and follow-ups.

How does VaVaVoom Assist handle customer feedback? #

You can create surveys and NPS (Net Promoter Score) campaigns to gather insights and improve customer satisfaction.